LightNet Complex CTI Applications for Avaya IP Office

Connector for Avaya IP Office & Microsoft CRM

Automated ringing around of a clients base and delivering a personal message to everyone.

Incoming and outgoing calls to a client are identified, thus giving information about the client from any connected database.

Automated collection and analysis of employees’ calls statistics. Detection of nonworking calls.

Now you can dial just by marking out a phone number in a text and entering a hot key.

Management of employees’ phone conversations recording and ordered keeping of sound files.